Flash / Platform features
Lab report management where reports land in the patient record, not the chat history
Lab report management in most clinics means scrolling WhatsApp for a photo a patient sent last month. Flash stores lab reports, scans, and old prescription images directly inside the patient record — attached to the lab orders that produced them and visible during the next consultation.
From WhatsApp photos to filed reports
In most clinics, lab report management is a scroll through WhatsApp: the patient sends a photo of their report, the doctor glances at it, and it sinks into the chat. Flash keeps the habit and fixes the filing. Report images — including the ones that arrive on WhatsApp — are uploaded straight into the patient's record, where they sit on the timeline next to the visit that ordered them.
The report stops living in a chat thread and starts living with the patient.
Orders connected to results
Flash tracks lab orders as part of the patient record: what was ordered, when, and its payment. When the result comes back, it attaches to the same patient and the same story. The gap between ordering a test and seeing its report closes, because both ends of the process live in one record.
For the desk, lab-order payments are part of normal billing — receipts and pending balances included — not a separate book to keep.
Reports available at the next consultation
A report only matters when the doctor can see it while deciding. In Flash, reports sit on the patient's timeline, so the next consultation opens with the results already in view — this year's beside last year's. There is no asking the patient to bring papers, no re-requesting a photo, and no guessing what a previous test showed.
Old scans and prescription images can be stored the same way, so the record includes history that predates the software.
AI that has read the reports
Because reports live inside the record, Flash's AI can use them. A doctor can ask questions across a patient's history — what a past report showed, how values changed between visits — and get an answer drawn from the record itself, the way a colleague who has read every file would answer. Pre-consultation summaries surface the relevant history before the patient sits down.
The AI retrieves and summarizes. Interpretation and decisions stay with the doctor.
Frequently asked questions
Can patients keep sending reports on WhatsApp?
Yes. Patients do not need to change anything. Staff upload the report images into Flash, where they are stored inside the patient's record on the timeline — findable in seconds instead of buried in a chat.
How are lab orders tracked in Flash?
Lab orders attach to the patient's record along with their payments. When the report arrives, it files into the same record, keeping the order, the payment, and the result connected.
Can I see old reports during a consultation?
Yes. Reports sit on the patient's timeline alongside visits and prescriptions, so the doctor opens a consultation with current and historical reports already visible.
Do report photos become part of the searchable record?
Yes. Uploaded report images are stored against the patient and appear in their timeline, so they are retrievable whenever the record is opened — not dependent on finding the original message.
See Flash in action
Record consultations, prescriptions, reports, and follow-ups in one place — then turn patient history into a clear clinical story.
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